Privacy Policy

Important: This Privacy Policy explains how HOMELA collects, uses, and protects your personal information when you use our services. We are committed to ensuring that your privacy is protected.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Property Preferences: Your search criteria, saved properties, and area preferences
  • Technical Data: IP address, browser type, device information, and usage statistics
  • Communication Data: Records of your communications with us and property agents

2. How We Use Your Information

We use your personal information for the following purposes:

Purpose Legal Basis
To provide and maintain our property search services Performance of contract
To notify you about properties matching your criteria Legitimate interests
To improve our website and services Legitimate interests
To communicate with you about your account Performance of contract
To send marketing communications (with consent) Consent

3. Data Sharing and Disclosure

We may share your information with:

  • Property Agents: When you express interest in a property, we share your contact details with the relevant agent
  • Service Providers: Companies that help us operate our website and services
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Data Protection Rights

Under data protection laws, you have rights including:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate information
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request limitation of how we use your data
  • Right to Data Portability: You can request transfer of your data to another organization
  • Right to Object: You can object to our processing of your personal data

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact us:

  • By email: privacy@Homela.com
  • By post: Data Protection Officer, HOMELA Limited, 123 Property Street, London, SW1A 1AA

Last updated: January 1, 2025